September   2010  

  
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LETTERS

What Part of NO does the CLRC NOT Understand?

Rancho Santa Margarita, CA - 09-03-2010

TO:  

California Law Revision Commission

4000 Middlefield Road, Room D-1

Palo Alto, California 94303-4739

 

DATE:  September 1, 2010

 

Attention:  Mr. Hebert

 

 

 

THE TEMPLE OF BLAME AND THE NOT-SO-SIMPLE

SIMPLIFICATION OF, AMONG OTHER THINGS:

IDENTITY THEFT

 

 

 

 

Re: Statutory Clarification and Simplification of CID Law

 

Table of Contents

 

I. Misuse and Abuse of Titleholder Personal Information

 

II. Management Companies and Boards Merely "Make it Up" as They Go Along

 

III. Homeowner Association Corruption Continues Unabated

 

Dear California Law Revision Commission:

 

Apparently Mr. Hebert's department, is of the belief that my initial letter to the California Law Revision Commission regarding this bogus make-work project of theirs, was "generic" and not "specific."  Hard to believe given I have been writing to the CLRC for some time now with SPECIFICS.  Never mind, that I have made, and paid for several Freedom of Information Act and California Public Records Act documents, a story worthy of national news, but saved for another time.  All titleholders with assets and property located in a California Common Interest Development, subject to boards of directors and management companies, and with deed-restricted titles should make it a monthly, if not yearly, goal to obtain these records from the CLRC and READ and STUDY them.  They are INTERESTING to anyone who is subject to the whims of the CLRC's decision making powers over owners.  The CLRC's telephone bills are also public record, they are in my opinion, far more salacious than some of the documents as we have recently learned by the community of Bell experience, can be easily manipulated and omitted, "Oops, that wasn't provided?"

 

I continue to vehemently oppose this stupid REWRITE of the Davis-Stirling Act bogus project of yours as a colossal waste of taxpayer funds and as a project that will have a substantial financial impact on titleholders and prejudice titleholders of this type of property ownership for decades to come.[1]

 

The following example is an omission in your multi-million dollar make-work project, but then it is obvious, the goal of your project is not to protect the homeowners.

 

In February 2000, I had introduced into the California legislature, Assembly Bill 2031 that, in a much simpler and more precise form, required boards to maintain records for a reasonable period and to allow homeowners to inspect the books and records. A homeowner who was damaged by a board's failure to keep the records could sue for up to $5,000, the jurisdictional limit of small claims court.  Although passed by the California Assembly by a vote of 75–1, it failed to pass the Senate Judiciary Committee.

 

At the time I wrote that bill there were no per se laws mandating the safekeeping of homeowner association books, records, and documents, nor were owners able to access such records—notwithstanding laws making destruction of documents, accounts and records a crime, such accountings were routinely destroyed or conveniently missing—as of the date of the publication of my book titled Common Interest Developments--Homeowners Guide (Thompson-West 2009),[2] and as of the date of this correspondence to the California Law Revision Commission, nothing has changed that.  The destruction of these documents happen on a daily basis.

 

Letters I receive, confirm that destruction of records and association-related "evidence" including but not limited to computer hard drives, are happening at an alarming rate.  Actions like these are meant to protect the actions of recalcitrant boards and their aiders and abettors.

 

 

I.

MISUSE AND ABUSE OF TITLEHOLDER PERSONAL INFORMATION

 

Letters documenting and confirming misuse and abuse of titleholders' personal information is even more alarming.  I receive these letters often in response to my books, Villa Appalling! Destroying the Myth of Affordable Community Living, and Common Interest Developments--Homeowners Guide, and column in the Los Angeles Times, titled Associations.

 

To that end, there are no per se laws that hold management company owners and their personnel AND board directors responsible for breach of privacy and/or the dissemination and/or abuse or misuse of titleholder information.

 

Anyone whose personal identifying information—including something as mundane as a letter they wrote to the board, or anything with an account number and/or signature on a check—that has been obtained by a homeowners association, its third party vendors, and/or boards of directors, are unequivocally at risk for identity theft.

 

Simply, these titleholders are at the mercy of individuals they may not know, have no reason to trust, have no "duty-relationship" with, and for all intents and purposes cannot reach or speak to directly.  And, even if they could pass the association-attorney barricades, no one in an association-related environment takes accountability for something that goes wrong, especially misuse and/or abuse of titleholder documents and personal information. Assuming arguendo that "someone" "somewhere" in the association environment decides to take responsibility for these documents, that person becomes dispensable, or moves, or gets fired, or sells his property and the revolving door starts all over again.

 

In a recent case where a management company and its employees attempted to destroy one homeowner who was effectively vocal against them, it made concerted communications with the person's place of business, his/her employer, forwarded documents it had accumulated in its files over the years, and pummeled the employer (and the community) with falsehoods about the owner in order to have him/her fired and deplete his/her life savings attempting to defend him or herself.  All this was in an attempt to turn the community against this person and to have him/her removed off the board of directors so the management company's illicit actions could continue without question.  This special brand of torture is reserved only for those who own in Common Interest Developments with Homeowner Association boards because owners' hands are tied in protecting themselves, their assets, and their quality of life.  The owners' only watchdog (for lack of a better word) is their board.  Pathetic, but true.  Without the owner's personal information at the ready, and with laws prohibiting and penalizing this kind of behavior, these vendors and boards would not have been able to accomplish their wicked means.

 

Seniors are particularly vulnerable in this arena, especially in those developments requiring proof of funds, bank account records, automatic debit information, accounting documents, trust documents, mortgage documents, contracts, stocks and bonds statements, from these owners. While there are no statutory requirements for titleholders to provide a majority of these documents, some developments have over-required documents that they decide they want. Homeowners do not know that these documents don't have to be and shouldn't be provided, and fearing retribution or fines and penalties, they merely hand them over.  Homeowner association boards and/or their third party vendor management companies provide no protection or documentation in return that substantiates their custody and control, let alone safeguarding of said documents, and rarely do homeowners know to ask for a signatory receipt of the information they are blindly handing over to "someone."

 

All these documents are retained and accessed indiscriminately by temporary personnel, management company employees, board directors, and often times copied over and over and circulated among a myriad of individuals—without notice to the titleholder.  These documents live in perpetuity.  Each successive board for decades will be able to access and read even a deceased past owner's so-called "file" personal identifying information and all.  Make no mistake, the association is certain not to leave a paper trail, even if a file does exist it may "never" be found.  Some "honor system!"

 

Unbeknownst to the homeowner, their voluntarily-provided documents can and will be used against them in a court of law if and when that owner is subject to a lawsuit with their association or management company.  Once the Buyer provides these documents, all they have is the board or management company's "word" that it is in a "file."  There are no written assurances as to the safekeeping of said documents and no admonition of their potential for use.  Names of individuals who will have access to them are also not provided.  This revolving door of access to an individual's personal documents is a risk to the titleholder, but especially to Seniors.

 

Owners are unaware that every letter they send to their boards—as casual as that might be—are fodder for lawsuits where that simple letter is used as evidence against that owner and possibly others.  No warning about that in the California statutes.  Yet, all owners are supposedly, automatically vested with that knowledge, the knowledge of laws they have no clue exist.  No wonder boards and their hot shot attorneys encourage unsuspecting owners to "put it in writing" or "write the board" acting as if that will help solve their problems.  Little do they know of the nightmare legal trap they are walking into.  These same homeowners try endlessly to view association books and documents and are instead sent on a hike off a cliff, while they naively continue to "comply" with writing their boards thinking they are doing the right thing.  If they only knew!

 

The majority of homeowner associations have relatively few, if any, protection in place for owners/titleholders that would prevent the dissemination (let alone misuse) of any information obtained by the association and/or its agents. By default, the board's response to such breaches of privacy is, predictably, "deny, deny, deny."  Presently, nothing per se prevents such dissemination of an owner's identifying information collected on behalf of the association. In its failure to provide practical, explicit, and meaningful remedies for owners before they become victims (no thanks to the California Law Revision Commission), the legislature leaves these owners to rely on an unacceptable "honor system."

 

Laws do however, threaten to prosecute OWNERS for a twisted sense of misuse of certain association-related information.  (How is it that the industry lobbyists are able to protect all their skewed interests, but nothing protects the owners who are responsible for funding this fiasco.) Not all boards and their vendors are honorable. That owners and their information are at the mercy of their association — and worse — its third party vendors who are more often than not UNACCOUNTABLE, grotesquely understates the consequences for victims, who often are faced with financial constraints, having to spend time and money that is rarely, if ever recoverable to fully investigate and pursue a viable cause of action.  I might add, that so-called right to bring a cause of action was substantially diminished by the California Law Revision Commission when it took away the owner's right to directly sue in an attempt to protect their interests, instead creating a maze of diversionary delays such as "write the board" traps, "meet and confer" traps, "notice to sue" traps, "arbitration" traps and so on.

 

Given the lax nature of homeowners associations in general, it is no wonder such entities are a target for "data miners." California's legislature has vastly ignored the unreliability of those with custody and control over the treasure trove of member information and have chosen instead to concentrate on conciliatory methods for resolving rules and operations disputes. Again, that maze of traps and diversions preventing titleholders from protecting their assets and from taking proactive steps to protect their data and other information specific to their property and themselves.

 

Not only is the dissemination of owner information a problem, so too, is the association's destruction of documents in anticipation of litigation or discovery demands.  Since the board and association typically retains custody and control of all books, records, and documents, "anything goes." With no codified policy for association document destruction (let alone retention) many documents are improperly destroyed or are duplicates of copies of documents. With no meaningful "document retention" statutes governing homeowner associations, this problem will not solve itself.

 

While the association may—not—shall, withhold or redact information from the association records[3] where the "release of the information is reasonably likely to lead to identity theft,"[4]they are under no per se statutory duty to do so. For the purposes of Civil Code Section 1365.2, "identity theft" means the "unauthorized use of another person's personal identifying information to obtain credit, goods, services, money, or property." Examples of information that may be withheld or redacted pursuant to Civil Code Section 1365.2(d) include bank account numbers of members or vendors, social security or tax identification numbers, and check, stock, and credit card numbers."[5]

 

While the association may—not—shall, withhold or redact information from the association records[6] because the information contains[7] any "person's personal identification information, including, without limitation, social security number, tax identification number, driver's license number, credit card account numbers, bank account number, and bank routing number,"[8] there are no statutory penalties for failure to do so.

 

The word "may" is neither subtle nor insignificant, because under Evidence Code Section 11, the term "shall" is mandatory and term "may" is permissive.  While camouflaging the detrimental impact of such laws on titleholders, the California Law Revision Commission's Simplification and Clarification project is rife with subtleties similar to that example.

 

There also appears to be a growing trend among homeowner associations, boards of directors, and third party vendors and agents, in "requiring" titleholders, owners, residents, renters, and others, to supply the association with their Social Security numbers and other ancillary information that they should not be privy to.

 

Where's the protection for titleholders who have sold their units but all their personal information stays behind?  Where's the protection for Buyers who are forced to provide information to the association or its management company but have no idea what happens to it once they do that and have no protections for that information?  Where are the safeguards from the association to the titleholders that the management company will not have custody and control of the owners personal information and writings?  There are no laws requiring that management company owners and their personnel be bonded.  There are no duties flowing from the management company to the individual titleholders.  Yet, too many boards REQUIRE that owners communicate with these third party venders INSTEAD of directly with the board.  The BOARD has a duty to the owners, not the management company.  The board cannot delegate its duties to a management company, but without engaging in an assortment of endless hoops, owners are powerless to stop actions like these.

 

II.

MANAGEMENT COMPANIES AND BOARDS

MERELY "MAKE IT UP" AS THEY GO ALONG

 

I am receiving so many letters from owners complaining that their association's management company makes up a rule and owners are blindly expected to follow it as their boards turns a deaf ear.  Too many owners are unaware that rules cannot be made up on the fly, and they cannot be made up unilaterally by a third party vendor.  Yet this is happening.  Because their are no penalties for management company owners and their employees, this practice continues.  So too are management companies becoming aiders and abettors to boards that sign their paychecks.  Too many boards have become overly reliant on these high school graduates with self-certification or industry standard classes (whatever THAT means) allowing themselves to be given a "designation" or "title" that looks important. That designation or title is not a law license, yet too many management companies are using their designation or trumped up titles to engage in the unauthorized practice of law, advising boards on what to do and how to do it.  When owners confront these third party vendors on their actions, predictably they are met with "ask your board."  Owners are paying a high price for actions like these and the interference of third party vendors.

 

III.

HOMEOWNER ASSOCIATION

CORRUPTION CONTINUES UNABATED

 

The upshot of this and more, is that the fees keep rising for the titleholders as they are the bank account for these out of control homeowner associations.  As the corruption in homeowner associations continues unabated, owners are left asking the same questions they did when the California Law Revision Commission first Velcroed itself onto the CID meal ticket about a decade ago:  Where are the penalties against boards and management companies and where are the protections for the titleholders?

 

Thank you for your time.

 

Very truly yours,

/s/

Donie Vanitzian, J.D., Arbitrator

Post Office Box 10490

Marina del Rey, California 90295

 

REFERENCES












EDITOR'S NOTES:  

1.  Click on link below to view original letter sent to the CLRC by Ms Vanitzian, deemed to be "vague" by the CLRC: THE TEMPLE OF BLAME AND THE HOA ATTORNEYS FULL EMPLOYMENT ACT

2.  Click on links below to read typical letters in support of Ms. Vanitizian's efforts - what is vague to the CLRC appears to be very clear 

3.  See below to view letter sent to Mr. Hebert for comment

 

4.  Conclusion:  "Vaguess"  in this case, seems to be a barometer of support for the CID industry - that is, the more vague the CLRC thinks the comments are, the more it supports the CID industry

 

Letter Sent to CLRC's Mr. Hebert for  Comment - said he would after receipt of letter - did not comment
The Temple of Blame & the HOA Attorneys Full Employment Act

 

 

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REFERENCES


[1] As a matter of note, expunging the term "titleholder" from the statutes and replacing it with the generic benign word "members" is just the start of further stripping owners of land and of their rights.

 

[2] D. Vanitzian, Common Interest Developments--Homeowners Guide (Thompson-West, 2009).  Author note:  As I am the sole copyright holder of this book, there are no fair use violations.

 

[3] Civil Code Section 1365.2(d)(1).

 

[4] Civil Code Section 1365.2(d)(1)(A).

 

[5] Civil Code Section 1365.2(d)(1)(A), Civil Code Section 1365.2(a)(2) (for the purpose Civil Code Section 1365.2, "enhanced association records" means invoices, receipts and canceled checks for payments made by the association, purchase orders approved by the association, credit card statements for credit cards issued in the name of the association, statements for services rendered, and reimbursement requests submitted to the association, provided that the person submitting the reimbursement request shall be solely responsible for removing all personal identification information from the request).

 

[6] Civil Code Section 1365.2(d)(1).

 

[7] Civil Code Section 1365.2(d)(1)(E).

 

[8] Civil Code Section 1365.2(d)(1)(E)(iii), Civil Code Section 1365.2(a)(2) (for the purpose Civil Code Section 1365.2, “enhanced association records” means invoices, receipts and canceled checks for payments made by the association, purchase orders approved by the association, credit card statements for credit cards issued in the name of the association, statements for services rendered, and reimbursement requests submitted to the association, provided that the person submitting the reimbursement request shall be solely responsible for removing all personal identification information from the request).

 

 

 

 

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