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November 2007 ISSUE
We do not make jokes, we simply watch the LA Times, the Orange County Register and CID/HOA board of directors and report the facts!
Censoring of Concerned Residents? – by property manager?
"
The Residents Voice is not elected body and does not
go through the proper channels of well established
governance, they are informing people immediately they
do not prefer to play by the rules.” Donny Disbro,
Vice President, PCM of CA., Inc.
OCTOBER
23, 2007
Recently a
group of concerned residents took out an ad in the Orange County Register alleging
misuse of credit cards intended for emergency use
only, and instead racking up some $312,000
of questionable expenses.
The ad describes how Professional Community
Management’s ( the property management company) fees
have increased some 69% over a five-year
period, without any evidence that the increase was
warranted, for instance.
In the past, the CZ Master Association has used association’s legal resources in attempts to silence board critics. In this case, the management company, Professional Community Management (PCM) has taken the extraordinary steps of issuing a press release to notify residents that it is seeking IRS and the California Attorney General’s help. The reasoning, according to Russ Disbro, PCM ‘s CEO is that these concerned residents are “acting like a political action group and it should fill in the forms and play by the rules”, according to the article published by the OCR October 4, 2007 titled “Management company strikes back at Resident’s Voice. Management company will ask IRS, Attorney General’s help”.
The
response from the concerned Laguna Wood Village
residents to the salvo launched by PCM was swift and
succinct, stating in part
“We presented the facts to the IRS, Attorney
General, FBI, District Attorney
Donny Disbro, Vice President, PCM of CA, Inc.was kind enough to respond for this story. “Residents Voice, use the term "Credit Card Scandal". This matter is not about credit cards. Credit cards are a form of payment. The question the voice should simply be asking before spending their recruited dollars from residents is, "Were these items budgeted for? Were the budgets approved by the board of directors? Were the budgets mailed to all residents on an annual basis? Was the budget allowed to be discussed via the proper governance channels set forth by the hard working board of directors? That answer to all those questions we know is Yes." he says. Mr. Disboro then adds, “Since the Residents Voice is not elected body and does not go through the proper channels of well established governance, they are informing people immediately they do not prefer to play by the rules.” echoing a frequently used response to common interest development residents critical of how boards manage association affairs. The implications are in this case and others, that the property management company (or any service provider) simply does as told by the board and budgets are approved and distributed to residents, who then have a chance to voice concern - but rarely, if ever done.
We have yet to find any plausible explanation for the 69% management fee increase over the last five years - the board has consistently refused to comment.
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