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Coto de Caza Supplier Performance Management Performance September
27, 2006 Given
Keystone’s, private security company and the myriad of consultant’s track
record, we repeatedly asked the board to use our supplier performance metrics or
come up with their own. Finally
the board’s response was: “If
the supplier’s contract is renewed, then that supplier is doing a good job”.
As ridiculous as it sounds, THAT was the response. A
few months later, the new and improved performance tracking response was
modified as “we track the supplier performance on a daily basis”.
Going from the ridiculous to the sublime! Assuming
that someone at the management company has an intelligence above an average
bear, one could assume that there IS some sort of supplier performance
management, and it is somewhere between daily to yearly.
One can also assume that public safety is at least a Top Five on the list
of Coto residents’ and the boards’ priorities.
Further, if we are to take the Varo remarks about the firing of the CHP
as soon as the Welcome Home Center was equipped with a phone for the Sheriff as
a “misunderstanding”, is it then reasonably that CHP management would by now
know the following: 1)
CJ Klug is no longer the association’s manager, 2) The new manager’s
name and 3) that the CHP contract will be renewed at the end of the year? So
how come, as of last week (week of September 17, 2006) , neither Sgt. Greg
Saulman, the keeper of the CHP contract, nor CHP Media Director Officer Goodwin
know what is going on? On
a related subject, the Varo For Mayor Committee has argued that the reason they
prefer the Sheriff over the CHP, is that Coto could then negotiate with the
Sheriff for services, directly. This
is utterly wrong, since the Orange County Board of Supervisors
negotiates a flat rate with the Sheriff (notice
Pat Bates 3% at 50 and why the Sheriff’s Union has endorsed her). Users
merely pay the piper for the services used, at the rate previously
negotiated……meaning the City of Coto will be paying inflated rates and
subsidizing the 3%-50 Program!
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